Privacy Policy

1. Overview

Perforce Software, Inc., a Delaware corporation, on its own behalf, and on behalf of each its subsidiaries, affiliates, and related organizations (collectively, “Perforce,” “we,” “us,” or “our”) is committed to protecting and respecting your privacy.

We have developed this privacy policy (the “Policy”) to provide you with information on how we collect personal information from you, what we do – and do not do – with your personal information, and what your rights are with respect to such personal information provided to us. This applies to information we collect on any of our Websites and off-line.

The following is a complete list of the Websites covered under this policy: https://www.perforce.com/; https://www.akana.com/; https://www.imsl.com/; https://www.gliffy.com/; https://www.jrebel.com/; https://www.openlogic.com/; www.perfecto.io; https://totalview.io/; https://21labs.io/; and https://www.zend.com/.

For the purposes of applicable data protection legislation (including the European Union’s General Data Protection Regulation, “GDPR”), Perforce is a data controller in respect of the personal information that we collect or obtain about you through the Websites.

2. Information we collect and how we collect it

Personal information (or “personal data”) is any information that can identify you, whether directly or indirectly. We process different types of personal information (for example, your name, company name, email address, home and/or work address, and/or telephone number).

Most personal information that we process is collected from you directly such as:

your name and contact information when you subscribe to our mailing lists and company newsletter;
information you provide when interacting with our Public Depot, KnowledgeBase, Perfecto Services Platform, user lists, and weblog or when reporting a problem with the Websites;
information you provide registering with Gliffy, billing information for Gliffy Premium, and any feedback provided to us;
details of any service requests such as customer support, technical support, interactive demos, training, and consulting;
communications with you;
information submitted in any testimonial, comment, or other feedback message on a blog or other public- forum hosted on the Websites; and
the Internet Protocol (or “IP”) address of the device(s) you are using to connect to the Internet and view the Websites.

You are under no obligation to provide such information. Certain services we provide may not function appropriately, however, if you do not provide certain information. For example, we may be unable to provide customer support in the event that relevant contact details, or information related to the use of our products or services, is withheld.

We may also collect personal information about you indirectly, for example through third party public sources such as LinkedIn or the website of your company or the company that you work for. Also, note that personal information that you provide on our Websites may be combined with information collected off-line or from third parties.

Lastly, we collect data that cannot generally be used to specifically identify you individually, but that builds up a picture of who is visiting our site. Examples of this include details of your visits to our Websites, such as traffic data, location data, IP address, the equipment you use to access our Websites, resources that you access, and other communication data.

We may use personal information from certain communications with you relating to customer support, and/or information drawn from such communications, for statistical and/or reference and training purposes.